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The Importance of Customer Experience

As we tend toward a world wherein customer expectations are shifting, new contact channels are emerging and the role of technology is increasing, the customer has more information and therefore power than ever before. Companies are thus expected to meet these increasing expectations in a time of shrinking budgets and resources which tends to result

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MSRG at Invent Commercialisation Awards 2016

The MSRG were presented with a Commercialisation Award for successful company spin out from DCU (Modelling and Simulation Technologies Ltd., launched in 2015). Pictured (from right to left) are Dr. Paul Young, Dr. James Byrne, Prof. PJ Byrne and Dr. Paul Liston, receiving the award from Prof. Brian MacCraith, President of DCU.

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DCU MSRG at ICT 2015, Lisbon

The DCU Modelling and Simulation Research Group travelled to ICT 2015 (Innovate, Connect, Transform) in Lisbon, Portugal from 20-22 October 2015. ICT 2015 was organised by the European Commission, and comprised of A policy conference presenting the new Commission’s policies and initiatives on Research & Innovation in ICT (Horizon 2020 Programme); An interactive exhibition showcasing

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CactoSim at SIMUTools 2015

DCU presented a paper at SIMUtools 2015 (the eighth edition of the annual International Conference on Simulation Tools and Techniques), a joint publication between DCU, FZI and QUB. The conference was being held in cooperation with ACM SIGSIM. Being held in Athens, Greece, the conference focused on a broad range of research challenges in the

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